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Privacy Policy for Users

 Introduction :

PLEASE NOTE: If you play in any EU member state except for states which you play on a local license, for example, in the UK all references herein to the "Company", "us" or "we" shall be deemed as a reference to Virtual Digital Services Limited.

 When you use the Company's gambling whether such use is via the Internet Platform or an Alternative Platform, you shall be asked to provide personal identifiable information ("PII") to the Company. The Company is committed to respecting your privacy and to complying with applicable data protection and privacy laws and we have therefore provided this Privacy Policy to help you understand how we collect, use and safeguard your PII for the purpose of offering you gambling services. If you do not understand the Privacy Policy or how we handle or use the PII which you provide to us then you are invited to send in your questions to support@platinumodds.com and we will do our best to answer your questions in full as quickly as possible. 

 You should read this Privacy Policy in conjunction with the User Agreement. 

Personal Identifiable Information :

 Collection We collect PII when you register and use our gambling services, make customer inquiries, register for information or other services from the Company (including through Facebook applications), or when you respond to communications from us (such as questionnaires or surveys). The PII we will collect from you may include, for example, your name, email address, home address, telephone number, voice sample (which will not be kept on our records), data and date of birth and other information collected on registration or through surveys which the Company shall undertake.

 How Your Information is Processed ("Purposes") :

The PII which you provide to us will be processed for one or more of the following Purposes: (i) to allow us to provide you with gambling services; (ii) to process any of your requests for information; (iii) to provide member support services to you; (iv) to market our services, websites or products or those of other entities existing within the same group of companies in which the Company exists (the "Group") or those of any of our business partners and affiliates; (v) to notify you about updates to our software and/or services; and (vi) to support any of the intended purposes specifically stated at the time at which you provided the PII. 

To Whom Your Information is Disclosed ("Recipients") :

 Your PII may, for the Purposes, be disclosed for processing to any of the following Recipients: (i) to any companies within the Group and their employees who have a need to know such information, (ii) to any third parties which provide services to the Company or their subcontractors in order to allow or enable us to provide you with gambling services, including by way of example payment processors and data verifiers; (iii) to any third parties who provide the Group services in relation to the operation of the applicable; (iv) to any auditors, contractors or other advisers auditing any of Group's business processes; (iv) to any third parties who organize events or tournaments on behalf of or in conjunction with any companies within the Group; and (v) to any potential purchasers or investors in any company within the Group. Any processing performed by any Recipients will, where required by law, be governed by a data processing agreement in the form required by law, preserving any and all of your statutory data protection rights and obligating the Recipients to respect the PII and handle it in accordance with the relevant laws. We ensure that your information will not be disclosed to government institutions or authorities except if required by law and regulations.

Security :

We have implemented suitable security policies, rules and technical measures to protect and safeguard all the PII under our control from unauthorized access, improper use or disclosure, unauthorized modification, unlawful destruction or accidental loss. All our employees and data processors who have access to, and are associated with the processing of your PII, are obliged to respect your privacy. This Privacy Policy is subject to change, so please check it regularly. We reserve the right to amend or modify this Privacy Policy at any time and in response to changes in applicable data protection and privacy legislation. In the event the Purposes change, we will notify you as soon as possible and, where required, seek your consent where such notification relates to a new additional purpose for processing. 

If you have any enquiry about this Privacy Policy please write to accounts@platinumodds.com

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